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February 7, 2013 - 10:00 am
"Recognising passive, aggressive, assertive and indirect communication styles helped me review the way I communicate with others."
"This workbook has practical advice and is presented clearly and with humor. It covers a wide array of topics, and it is obvious the writers are a team who knows their topic with great authority. Thank you!"
"Overall, the program helped organise my thinking about my baby."